Delete Your Account
ForkReel and ForkReel Studio use one shared ForkReel account. There are two different choices, and they do different things:
A. Remove Studio access (in ForkReel Studio)
Where
- ForkReel Studio for Android: More → Settings → Remove Studio account (also under Help → Account).
- ForkReel Studio for iPhone: removal is not available in the iPhone app yet (it shows an error and nothing is changed). Use ForkReel Studio for Android, or email us (see below).
What it removes
- Your Studio team memberships, and pending Studio invites sent to your email address.
- Your owner access to restaurants you co-own. The other owner keeps the restaurant.
- Your Studio notifications and the Studio push registrations of your devices.
What it keeps, and why
- Your ForkReel account, sign-in, profile, posts and activity.
- The restaurant's business records: its posts, menus, promotions, campaigns, reviews and billing records. They belong to the restaurant, not to the person who created them, so the restaurant's remaining team can keep operating.
- The Studio activity history (audit log) of each restaurant, which records that you removed your access.
- AI content reports you submitted, so we can finish reviewing them. They are deleted if you delete your ForkReel account (B).
Before you can remove Studio access
- If you are the only owner of a restaurant, transfer it to an active team member or relinquish it (it becomes unclaimed). Studio walks you through this.
- Cancel any paid Studio plan you pay for, end active boosts, and cancel scheduled campaigns you created.
Nothing is changed until every step above is done.
B. Delete your shared ForkReel account
This permanently deletes the one account used by both ForkReel and ForkReel Studio. ForkReel Studio cannot do this; use the ForkReel app or website:
- ForkReel app (iPhone or Android): open Profile → Settings → Delete Account and confirm.
- Web: sign in at forkreel.app/settings and choose Delete Account.
- Or email us (see below).
For your security, deletion requires a recent sign-in: if asked, sign out, sign back in, and delete within a few minutes. The same restaurant steps as in A apply first: transfer or relinquish any restaurant you are the only owner of, and end active boosts and scheduled campaigns.
What gets deleted
- Your login and profile (name, username, photo, bio), devices and notification settings.
- Your personal posts and their media, reviews, comments, likes, saved lists, follows, blocks and badges.
- Your Studio team memberships and your ownership access to restaurants.
- AI content reports you submitted in ForkReel Studio.
What is kept, without your name or account
- Restaurant business records: posts published for a restaurant and their media, menus, promotions and campaigns. They stay with the restaurant, attributed to no one.
- Messages you sent stay in other people's conversations as “Message from a deleted account”.
- Fork Points ledger entries, and the payment, subscription, tax, fraud-prevention, moderation and audit records we must keep, unlinked from you.
- Restaurant claim records, with your contact details and proof documents removed once the review and retention period ends.
Deletion is permanent and cannot be undone.
Subscriptions
Neither choice cancels a recurring subscription with the store that bills you.
- App Store: cancel an Apple subscription in Settings → Apple ID → Subscriptions.
- Google Play: cancel a Google Play subscription in the Play Store → Payments & subscriptions → Subscriptions.
- Web (Stripe): when you delete your ForkReel account and ForkReel can do so automatically, the subscription is set to cancel at the end of the paid period (no refund) and nothing is deleted until Stripe confirms it; otherwise deletion stops and you will be asked to cancel first.
Request without the app
Email support@forkreel.app from the email address on the account, with the subject “Account deletion request” to delete your ForkReel account, or “Studio account removal request” to remove only your Studio access. We verify that you own the account, tell you about any restaurant you must transfer or relinquish first, and complete the request within 30 days.